Computer help! i have viruses and i went to geek squad and they set me up with a program that i need

install but in order for it to work i need to delete the spyware software i have on there now i went to go delete it but it still shows up...how do i go about deleting thiss

Computer help! i have viruses and i went to geek squad and they set me up with a program that i need to?computer security

Geek Squad is a bunch of idiots, and im sure they overcharged you.

Everything you need is FREE, including the advice HERE.

Download the programs linked below. Install them. Update them. Scan your pc with them, and do so weekly.

If you have System Restore turned on, the Restore files may be infected, and trying to reinfect your pc. I turn off that feature, reboot to delete the files, then turn it on after a full system scan with AVG.

Turning off System Restore.

(right-click My Computer, Properties, System Restore tab, check the box to turn off System Restore on all drives.)

Restart your PC, and hold down the F8 key.

When you see the Boot Menu appear (black screen white letters), choose SAFE MODE.

Run a FULL SYSTEM SCAN with AVG.

You can heal or quarentine anything found.

You can also run Spybot and AdAware while in Safe Mode. I suggest you do a full system scan. Get rid of anything they find.

To exit Safe Mode, just restart your PC normally.

AVG Antivirus - Free Antivirus Software